1. Information We Collect
We collect information in the following ways:
Information you provide
- Name, email address, institution, and role (via lead capture forms)
- Institutional data entered into our platforms (faculty records, course information, appraisal submissions)
- Communication records when you contact our team
Information collected automatically
- Browser type and version
- Pages visited and time spent on our website
- Referring URL and general geographic location (country/city level)
2. How We Use Your Information
- To provide and maintain our platforms
- To respond to your inquiries and provide support
- To send you the product overview documents you requested
- To follow up on expressed interest in our products (one-time outreach)
- To improve our website and services based on usage patterns
- To ensure the security and integrity of our systems
3. Data Storage & Security
All institutional data is stored on cloud infrastructure within India. We implement industry-standard security measures including:
- Encryption in transit (TLS) and at rest
- Per-institution data isolation — your data never co-mingles with other institutions
- Role-based access control within the platform
- Automated daily backups with point-in-time recovery
- Secure document storage with authenticated access only
4. Data Sharing
We do not sell, trade, or rent your personal or institutional data to third parties. We may share data only in the following circumstances:
- With your explicit consent
- To comply with legal obligations or valid legal process
- With service providers who assist in operating our infrastructure (under strict data processing agreements)
5. Data Retention
Lead capture information (name, email, institution) is retained for a maximum of 12 months after the last interaction unless a business relationship is established.
Platform data is retained for the duration of the institutional subscription. Upon termination, a full data export is provided and data is permanently deleted within 30 days of the termination date.
6. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal retention requirements)
- Withdraw consent for marketing communications at any time
- Request a portable copy of your institutional data
7. Cookies
Our website uses only essential cookies required for basic functionality (such as session management and theme preference). We do not use advertising cookies or third-party tracking pixels.
8. Changes to This Policy
We may update this privacy policy from time to time. Significant changes will be communicated to subscribing institutions via email. Continued use of our services after changes constitutes acceptance of the updated policy.